Back to All Events

Customer Service with Impact.


High customer satisfaction is vital to the development of long-term relationships with your customers and clients and it is something that cannot simply be assumed. This 1 day course uses tried and tested tools and techniques to help your customer-facing team develop effective relationships with your customers and clients to ensure long-lasting and satisfactory relationships that deliver beyond expectations.

Earlier Event: 5 December
Managing difficult conversations.
Later Event: 5 December
Preparing for leading change.